Zest Mixology Global Ltd – Cookie policy

These are the standard Terms and Conditions which apply to all Events booked with Zest Mixology Global Ltd, a company registered in England and Wales under number 7588484 whose registered address is Suite 34, Sugar Mill, Oakhurst Road, Leeds, LS11 7HL (“the Company”).

These Terms and Conditions apply to business Clients only – we do not provide our services directly to consumers (as defined in the Consumer Rights Act 2015).

1. DEFINITIONS AND INTERPRETATION

In these Terms and Conditions, unless the context otherwise requires, the following expressions have the following meanings: “Booking” means the provisional booking of the Event, including setting the date and agreeing the fees;

“Client”, “You” and “Your” means the individual, firm or corporate body purchasing the Services. Where an individual is entering into this Contract on behalf of a business, the individual confirms they have the authority to do so and to contractually bind that business and the business shall be the Client in the context of this Contract; “Confirmation” means our confirmation that the Booking has been accepted;

“Contract” means the contract formed once the Booking has been accepted, as explained in clause 2;

“Event” means the event we are providing, as detailed in the Service Level Agreement;

“Materials” means the goods to be provided as a supplement to the Event;

“Price” means the price payable for the Booking;

“Venue” means the premises at which the Event is to be held, and includes any part of it;

“We”, “Us” and “Our” means the Company and includes our employees, subcontractors and agents.

1. Each reference in these Terms and Conditions to “writing” and “written” includes emails and text messages.

2. The headings used in these Terms and Conditions are for convenience only and will have no effect on their interpretation.

3. Each reference to the singular number shall include the plural and vice versa. Each reference to any gender shall include the other gender. References to persons shall include corporations.

2. THE CONTRACT AND THE BOOKING

1. These Terms and Conditions govern all Events provided by us and will form the basis of the Contract between you and us. Before making a Booking, please ensure that you have read these Terms and Conditions carefully. If you are unsure about any part of these Terms and Conditions, please ask us for clarification.

2. Nothing we may provide to you including, but not limited to, sales and marketing literature, pitches or price lists, constitutes a contractual offer capable of acceptance. Your Booking constitutes a contractual offer that we may, at our discretion, accept.

3. If we find, or are made aware of, any typographical, clerical or other accidental errors or omissions in our sales and marketing literature or on our website, we will make every reasonable effort to correct such errors or omissions as soon as is reasonably possible.

4. If there is an obvious pricing error we will be under no obligation to provide the Services to you at the incorrect (lower) price, even after we have sent you a Confirmation, if the price error is unmistakable and could have reasonably been recognised by you as a mispricing.

5. You are responsible for the accuracy of any information submitted to us and for ensuring that the Contract reflects your requirements. The Service Level Agreement is based on the information provided to us at the time of its preparation. Should any errors or discrepancies become evident which affect our order value, we reserve the right to make adjustments to it.

6. All Bookings will be subject to these Terms and Conditions. A legally binding Contract between you and us will be created only once we accept your Booking, which will be indicated by the signing of this document.

7. Once the Booking has been confirmed, any rescheduling and/or cancellations will be subject to clause 11 below.

3. THE EVENT SERVICES

1. We shall provide flexible, scale-able experiences and event management services, both virtually and in-person. Calling on our extensive global team of trained and insured practitioners, presenters and production staff to deliver engaging, unique and inspiring content.

2. Any specifics regarding exact outcomes of the event services we may discuss are as a guide only and are dependent on the circumstances, such as timing, weather, venue issues, willingness of participants, and delays. We shall endeavour to maintain our services in accordance with the agreed schedule, however we shall not be liable for divergences from such.

3. Your responsibilities:

1. promptly and fully respond to all Our communications relation to the provision of the Services fully and promptly liaise with Us on matters relevant to the provision of the Services;

2. ensuring there is a suitable representative and appropriate support staff available at all times and that they shall be a decision-maker with respect to the Event;

3. provide proper and clear instructions to Us in respect of all Your requirements in relation to the Services, any Additional Services or in connection with the Agreement;

4. at Your sole cost and expense provide Us with such access to the relevant information and other materials relevant to the Services as We may reasonably to provide the Services;

5. assume responsibility for complying with all laws and regulations in connection with the Services;

4. It is your responsibility to ensure we are notified of anything that may be relevant to your, or any participant’s, ability to take part in the Event, at the time of Booking or within a reasonable period before the Event. This may include, but is not limited to, disability access or dietary requirements and allergies, travel information and any other information we notify you is required.

5. If you fail to disclose any relevant information in accordance with clause 3.4 and we are either informed on the day of the Event or the non-disclosure transpires otherwise, we reserve the right to charge for any additional fees we may incur as a result.

4. PARTICIPANTS

1. You will need to specify the approximate number of participants taking part in the Event when making your Booking. We appreciate that this may be subject to change and work on a maximum numbers basis. Final numbers must be given and registered as soon as possible and in any event within 14 days of the Event in order that the appropriate fees can be levied in the final payment.

2. Where we have detailed a maximum number of participants, you will be required to pay in full for this maximum number, regardless of whether fewer participants take part in the Event.

3. Should the number of participants increase, we will use all reasonable endeavours to accommodate this but cannot guarantee it will be possible. We may need to change the arrangements relating to the Booking to accommodate the additional participants (for example, employing additional staff, or updating the platform or venue) therefore there may be an increased overall cost. We will advise of this when you contact us and the additional cost will be added to the final Price.

We would love to hear from you…

One of our dedicated sales representatives will respond to your inquiry within 24 hours.

AWARDS & ACCREDITATIONS

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Lux Life Global Excellence Awards
NEC Group
Compass Group